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Heartstoppers Haunted House
Four distinct haunted attractions in one terrifying narrative.
About
Prepare for pure macabre terror at Heartstoppers Haunts, Sacramento's longest-running and highest-rated haunted house. For their 18th season, they are back at the Mineshaft, intermixing supernatural themes with high-tech scares and intense performances. One ticket grants access to four distinct haunted attractions across a massive three-story building and outdoor area, promising an unforgettable Halloween experience.
Our Take
Scare Factor
Family Friendly
Best For
Thrill-seekers and horror enthusiasts
Vibe
Terrifying, intense, macabre
Energy Level
High
Budget
$$
Photo Friendly
Limited (no flash photography, no prop weapons or masks)
Weather Sensitivity
Rain or shine; indoor attractions offer shelter.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Duration
90-120 minutes per visit
Ages
Children 13 and under must be accompanied by an adult. Not recommended for young children, pregnant women, or those with certain medical conditions.
Timed Entry
Yes
Organizer
Heartstoppers Haunted House
Practical Information
Parking
Parking is available for a $5 cash-only fee at the gate, or can be pre-purchased online with tickets.
Accessibility
Wheelchair accessible with an elevator to all levels. Outdoor haunts have slightly rough terrain but are accessible. Assistance available from staff.
Pet Policy
No pets allowed
Food & Drink
Food and beverages available for purchase in the outdoor Ghost Town. Water and non-alcoholic sodas sold at the Merch Bar.
Quick Actions
Tips & Advice
- Arrive early to enjoy the Twisted Carnival games before they close at the end of the last time slot.
- Purchase your tickets well in advance, as many nights sell out.
- Have your QR code ready on your smartphone or printed for faster entry.
- Consider the event's intense nature and potential triggers before attending, especially with younger guests.
- Dress comfortably and wear closed-toe shoes, as you'll be navigating varied terrain and indoor/outdoor spaces.
Frequently Asked Questions
Can I buy tickets at the door?
No, tickets must be pre-purchased online for a specific date and time. On-site purchases are only available for add-on tickets to existing holders.
Can I change my ticket date or time?
Yes, you can change your ticket date or time up to 4 hours before your scheduled slot, provided tickets are available for the new selection. Follow the link in your confirmation email.
Is there a discount for children?
No, there is no child-specific ticket price. However, a 6-pack of General Admission tickets is available at a discount.
What is the refund policy?
There are no refunds. If you are too scared to enter, your ticket can be used for entry on another day.
Will the actors touch me?
No, the actors will not touch you, and attendees are not permitted to touch the actors.
